Third Party Logistics
A flexible fulfillment center provider allows a customer to focus on their own core-competencies, and makes doing business easier. A major factor when measuring flexibility of a provider is the customer-specific supply chain solution they offer.
Consider these questions:
These are key indicators of a flexible provider that is looking for a partnership and not a business transaction.
An area that is also overlooked is the flexibility of services that a fulfillment center may offer. A provider that is willing to offer value-added services, such as a product returns center, can really allow a customer to focus on their core business. A customer may not have the personnel or the time to run a returns function. A flexible fulfillment center can step in immediately to provide this capability, and give resources back to the customer. This adds value that is not easily measured by pure financial calculations.
A superior fulfillment center is flexible and will adapt to suit the needs of their customers. For many companies seeking a third party fulfillment center a tailored custom engagement is necessary. A strong relationship between a company and their third party fulfillment center is imperative for smooth order processing and fulfillment.